Complaints Policy

MyRebuilder always endeavours to provide the best service, completing every job with absolute accuracy and finishing excellence. Always reassuring the total satisfaction of our client while the works are progressing and when the works are complete.

All the works are warranted to match the materials manufacturer warranties.

In the very unlikely event of any issues, the client must contact us immediately through the above contact details and we can arrange a convenient date and time for a survey, within the next 5 days.

myReuilder GUARRANTEES that any issue will be resolved 100% asap.

Additionally, myRebuilder has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of Which? Trusted Traders ADR. The client will need to contact Which? Trusted Traders on 02922670040. They can discuss with the client their eligibility to use their Alternative Dispute Resolution service.